Toilet Tragedies

When a toilet in your home backs up, fails to flush, leaks, or continues to run it becomes a major problem for all members of your household. We have provided a few quick-fix tips to getting to the bottom of your bowl.

Clogging
A plunger will not always fix your toilet clogging problem, but usually a toilet auger will do the trick. If neither of these unclogging methods are successful it is time to call Russo Bros. & Co. If your toilet clogs frequently you may need to assess the items you are flushing down your toilet or upgrade to a power-flush model.

Leaking
Water on the floor around your toilet could be due to: a leak in the water pipes, a broken toilet gasket, condensation from the tank, or a jarred toilet assembly. Check for any visible leaks on the outside of the bowl and for condensation. If the leak is inside the toilet you may need to call Russo Bros. & Co.

Running
A running toilet is usually the most manageable toilet problem. First, lift the lid off of your toilet. Usually it is a broken seal that prevents the toilet valve from allowing water into it after the tank refills. Another common occurrence is that the flap valve or chain has worn out or broken. Before performing any work make sure to shut off the toilet’s water supply. If the problem seems out of your control or you find that you have taken your toilet apart and are unable to reassemble it give Russo Bros. & Co. a call and we will perform an emergency visit to your home.

Read more about our plumbing services>>

Longing for a hot shower…

Is your shower not running hot water? Are you experiencing only cold water running through all of your faucets and fixtures or is it just your shower? This constant cold water flow could be due to a number of different issues.

If all of the fixtures in your home are having cold-water issues, the water heater in your home could be the problem. First, begin by checking your water heater’s temperature to see if it is set on the proper setting. If the heater is an electric model, check for a blown fuse. If the heater is a gas unit the pilot light may need to be relit. After relighting the pilot light, if there is still no hot water there could either be an impediment in the flue, a malfunctioning part, a defective temperature control or a buildup of sediment.

The pipes in your shower could be another cause for a lack of hot water. Unless your home has copper piping, which hardly ever corrodes, you may need to inspect and replace your galvanized steel pipes. The issue may also be that you need to check your hot water valve. If your hot water valve is only slightly open or not open at all you will need to widen the opening.

After checking the water heater and pipes if you do not find anything wrong the problem could also lie in the valve in your shower. After time the rubber parts in the valve become worn out, they may begin to bulge and block the waterways. When the water temperature passing through the valve increases the valve enlarges, this leads to parts falling off and obstructing the hot water valve.

Diagnosing your own hot water problem is not always easy. If you are experiencing a shortage of hot water in your home call Russo Bros. & Co. and we will gladly come inspect the possible problem areas and give you an estimate on the spot.

Read more about our plumbing services >>

Have a Drain that Always Clogs?

If you have a drain that continuously becomes clogged, you're not alone.  At least one in five homes has a similar problem with a tub, shower, sink, toilet, or drain. If you're like most people, you've probably used a plunger or poured a chemical down the drain to free the blockage.

Don't!

Over time, drains and pipes become impacted, and a "sludge" forms around the inside of the pipes. Snaking or plunging may temporarily assuage the clog, but they don't eliminate the cause. And if you use chemicals, you may be harming your pipes and fixtures.

When you have a drain with consistent problems, call a professional, like Russo Bros. & Co.  We will send a highly qualified technician in a fully stocked truck to assess the situation.  They can find out if it really is just a clump of hair causing a clog, or something more serious, like a tree root that's slowly destroying your piping.

Learn more about our drain cleaning service >>

Our Mission

We here at Russo Bros. & Co. have a mission and set of core values that we apply to our everyday work.

Mission Statement

We are committed to 100% customer satisfaction by providing outstanding, on-time, quality service with the highest caliber employees.

Core Values

• Accountability: We follow through on our responsibilities and actions
• Teamwork: Our office and field staff work together to provide outstanding service to our clients.
• Honesty: We always deliver value to the client and inform them of their options.
• Integrity: We never compromise our professional recommendations to save a client time or money. We always treat a client's home or office as if it was our own.
• Quality: We pride ourselves on high quality work products that help maintain the safety and well being of our clients.
• Organized: We keep our trucks neat and fully stocked so we can perform all service calls the first time.
• Cleanliness: We always smell good and look presentable when performing service calls.
• Friendliness: We keep communications open; anyone can speak with anyone within our company.
• Respect: All employees have value to add to our organization.

Visit our site to learn the history of Russo Bros. & Co. >>

Happy Valentine's Day!

Our booties are red,

Our uniforms are blue,

If your faucet is leaking,

We'll fix it for you!

To book an appointment, call 1-800-MR-RUSSO or schedule service online>>

Lower your hot water bill

A typical house spends 14% of their energy bill on hot water. Tips to lower this cost include:

• Installing a low-flow shower head. It can cut water usage by as much as 50%.
• Keep showers under 5 minutes.
• Attach low-flow aerators to kitchen and bathroom faucets. The faucet will flow stronger while using less water. (For a family of four this can save thousands of gallons of water per year.)
• When vacationing during these cold winter months, remember to place your water heater in vacation mode.

Read more tips from Russo Bros. & Co. >>

We install water softeners and deliver salt

Did you know Russo Bros. & Co. installs water softeners? If you are interested, call 1-800-MR-RUSSO and we'll send a technician to your home. He will take a look at what needs to be done and give you a personalized quote. If you choose to go ahead with the work, he can do it right then and there!

Already have a water softener? Russo Bros. & Co. delivers salt directly to your water softener. Our technician will fill your tank and make sure your water softener is running at peak efficiency. To schedule a delivery, simply call 1-800-MR-RUSSO.

Learn more about our water quality services >>

You can schedule an appointment online or call 1-800-MR-RUSSO.